Our Why

We love helping people achieve long term reliable plumbing. Our experienced team of experts only use the best technology available, matched to your specific needs to provide a convenient and hassle free end to end service. We create bespoke plumbing solutions to meet your long term needs.

Quality of the Job

The quality of what we do is important to us. Our reputation was built over time and relies heavily on our ability to solve complex problems with technical expertise. Our approach of having our specialist people working directly with clients, enables us to charge a fair price for what we do and ensures we have very few comebacks.

Customer Service

Customer satisfaction is at the heart of what we do. We strive for ‘no comebacks’ and always seek to gain a positive referral from each job. Our customised solutions suit not only the specific technical requirements, but also fit the site constraints and budget of our clients. We charge a fair price for what we do and communicate this is so there are no surprises. We are responsive to our customer needs, from replying to first contact, through to our availability after service to resolve any issues.

Points of Difference

Our business is based on our technical skills and experience. We take time to explain the potential and risks of each project and ensure that expectation is clearly understood before we undertake a job. We are known as the problem solver, as many customers come to us after not being satisfied with our competitors and need a more complex and comprehensive solution. We stand by our quotes and set clear expectation of the price and duration for each job. Where needed we leverage our IT systems and tools to deliver industry leading solutions.