Pricing
Call Out Charges
Our callout fees includes, the time it takes to travel to the site from where we previously were, the first 30mins on site and one trip to a supplier. Based on the information we have at the time of receiving the job we may choose at our discretion to collect any parts we seem necessary on our way to site. Any further trips needed resulting in further parts or equipment needed due to unknown and uncontrollable variables. This may incur additional charges which does not include the time travelled.
Callout fees do not include any parking charges that are required to be paid for works to be completed.
Normal hours
Our standard office hours are Monday - Friday 7.30am - 5.00pm
Standard call out fee from $150
Standard rate from $110 p/h (billed in 15 mins blocks) applies after.
Weekend rate
Weekend hours are Saturday and Sunday 7.30am - 5.00pm
Weekend rate from $165 p/h (billed in 15 mins blocks)
Weekend call out fee from $300
After hours/Public holiday
After hours are Monday - Sunday 5.00pm - 7.30am
After hours and public holiday rate from $220 p/h (billed in 15 min blocks)
After hours call out fee from $300
Public holiday callout fee from $450
Charge Rates
Our charge rates are calculated per hour on site including any necessary prerequisites to enable us to enter site. These are assigned per 15min intervals.
An example of a job where a trades person arrives at 8am and departs site at midday the same day with one trip to a supplier included is calculated as following:
After 30 minutes from arrival on site, the time is calculated from then on the works completed, time traveling to suppliers for any necessary parts and equipment needs and reports compiled that are required for completion and handover for invoice and administration processing. The labour amount is 3.5 hours.
Supplier Charges
Our suppliers have normal operating hours as well and if required will open specifically for our needs. This is an additional charge which is passed on.
Please note:
Time charged begins when we arrive at the job
Time is charged in 15min blocks.
All materials, concrete cutting/breaking are additional services/charges
All call out fees include first 30 mins of time on the job
All jobs are charged a $20 sundry fee, covers items such as screws, hemp and graphite etc
The rates listed above are for qualified trades people
Apprentices and labourers will be charged at 65% of that of the qualified trades persons rate
After hours merchant opening fee is $300
Top Plumbing are committed to providing people an opportunity to work. Everyone starts from somewhere and requires different levels of experiences to gain the necessary experiences for their development and company outcomes. Top Plumbing reserves the right to assess each job on a case by case basis and assign the appropriate staff as required.
All charges listed are excluding GST